FAQ's
Looking for help? Here are our most frequently asked questions.
Planning your Umrah journey? We're here to help! Below, you'll find answers to the most frequently asked questions about our Umrah packages, booking process, travel requirements, and more. If you need further assistance, our expert team is always ready to guide you for a smooth and hassle-free pilgrimage.
What is included in Short Umrah packages?
Our Umrah packages include visa processing, hotel accommodations in Makkah and Madinah, transportation, and guidance throughout your journey. Some packages also offer VIP services for added convenience.
How can I book my Umrah package online?
You can easily book your Umrah package through our website by selecting your preferred package, filling in your details, and making the payment. For assistance, contact our support team. Send a quote request and our team confirms your booking and payment with you.
What documents are required for Umrah booking?
You will need a valid passport, recent passport-sized photographs, vaccination certificates, and any other required travel documents. Our team will guide you through the process.
Can I customize my Umrah package based on my preferences?
Yes! We offer personalized Umrah packages tailored to your budget, travel dates, and accommodation preferences. Contact our team to create a customized Umrah experience.
What are the best times of the year to perform Umrah?
Umrah can be performed year-round, but the busiest times are during Ramadan and school holidays. Off-peak seasons offer a more peaceful and less crowded experience.
Is my money protected?
Our Seller of Travel registration numbers are shown at the bottom of every page.
Which visa do I need?
With a US passport you can perform Umrah outside Hajj season on the Saudi tourist eVisa. We can apply for you.
Can a woman perform Umrah without a mahram?
Yes. Under Saudi rules women can perform Umrah without a mahram (Ministry of Hajj and Umrah). Religious views differ, so please ask a scholar you trust.
Can children come?
Yes. Umrah permits are issued from age 5 (Ministry of Hajj and Umrah). For younger children, please check Nusuk before you book. We have child and infant prices on every package.
Which vaccines do I need?
The meningitis ACWY vaccine is required for everyone aged 1 and over, at least 10 days before you arrive in Saudi Arabia.
Can I book my own flight?
Yes. Choose a land-only package (hotels, visa and transfers) and book your own flight.
